Oliver calls for more compensation for non-season ticket holders

Oliver has written to Govia Thameslink to call for additional compensation to be given to non-season ticket holders.

Last month, Govia announced the details of the months’ worth of additional compensation which season ticket holders from Elstree & Borehamwood, Radlett and Potters Bar will receive.

Passengers who use the trains every day to get to work without buying season tickets will not receive any additional compensation under this scheme. 

Oliver said:  ‘The thousands of passengers who either buy tickets every day, make use of Carnet tickets or use contactless cards have had to put up with the exact same level of disruption over the past two months as those who have purchased season tickets.

It is not fair that they are forced to claim for only a very small amount of compensation for delayed or cancelled trains where season ticket holders will receive the additional compensation on top of this.

I have written to Govia Thameslink to call for a fair compensation offer where non-season ticket holders would receive a similar level of compensation to that given to season ticket holders.’

Govia Thameslink is the parent company for the Thameslink and Great Northern franchises which serve Borehamwood and Radlett, and Potters Bar respectively.

Major disruption has been affecting both lines since the introduction of the new timetable in May. The new interim timetable was introduced on Sunday 15 July.


Photo: Oliver outside Elstree & Borehamwood Station.